FAQ
Always refer to your owner’s manual and talk to your authorized SYM dealer.
A correctly engine break in will create a tight fit between the piston rings and the cylinder walls in your engine. This help prevents oil leaks and will improve your scooter’s power and performance.
The following are some general overview:
- Do lot of city riding with lot of stop and go traffic.
- Do not break in your scooter on an open road with open throttle.
- After about 500 miles, change your oil and oil filter as engine parts rubbing together scrape off small shcards of metal and will act like a sandpaper floating in your engine.
- Once you complete these steps, your scooter will be well broken in. Frequent oil changes will help ensure a long engine life.
It depends on your state law. Certain states do not require motorcycle license or registration for engines under 50cc. Other states require different motorcycle license depending on the size of the engine. Please contact your local DMV for more info.
- Use quality-assured fuel. 91 octane or better.
- Exchange engine oil periodically.
- Inspect or exchange air cleaner element according to operating environment.
Organizations such as Motorcycle Safety Foundation offer riding courses where you can take classed in safe and controlled environment to help improve your riding skills.
Please click on following link for more info: http://msf-usa.org
Yes, any performance modifications will alter factory setting and may disrupt your scooters reliability and longevity. Modifications may also effect emissions which can be a legal issue as well.
No, your warranty is only valid to the original registered owner.
Scooters usually have smaller size engines which are more sensitive to stale fuel and fuel impurities. And because scooter are often driven in shorter distances but stored for extended lengths of time, batteries are often drained faster.
Cold mornings, hot afternoons and extended non operation can cause difficult start. However, most problems are caused by stale fuel which can clog your carburetor and/or a dead battery. Adding fuel stabilizer and a trickle charger to your battery can help prevent these issues.
If you are a new rider, please be familiar as to how to “winterize” your scooter when not in use. Some easy prevention, scheduled maintenance and oil changes will help your scooter run smoothly for years.
The Coating Cylinder is to electroplate a layer of specialized coating material at the surface of combustion chamber, which holds the advantage of hardness and better heat evaporation efficiency, thus performs better resistance to friction ,and requires no more boring process.
The advantage of Coating Cylinder are listed below:
- lighter weight. 10%~25% ligher than conventional cylinder.
- Better high temperature resistance, under fully lubrication, the Coating Cylinder can sustain the temperature over 1500℃.
- High friction resistance, the hardness is 2~3 times harder than conventional cylinder.
- High heat evaporation efficiency, the combustion heat can travel to the cooling fin quickly.
The warranty covers the first owner from the date of purchase for 24 months unlimited mileage. SYM warranty all parts of the vehicle except those listed under the caption “What is not covered”. This warranty covers and repairs needed to correct defects in material or workmanship. This warranty is not transferable.
You must properly use, maintain and care for the vehicle as outlined in the SYM Owner’s manual. You must maintain a record of the vehicles required periodic service and inspection. Periodic service and inspection are considered regular maintenance and are not reimbursable.
The following are “Warranty Exclusions”
- Any damage resulting from negligence of the periodic maintenance schedule as described in Owner’s Manual.
- Any damage with results from repairs, adjustments or maintenance operation by any methods other than those specified by SYM.
- Any damage which results from hard driving due to race, rally or operation of the vehicle in a manner which it was not designed for.
- Any damage which results from use beyond the limitations specified in the SYM Operations Manuals such as overloading the vehicle, or any damage from the use under abnormal conditions.
- Any damage caused when the product is used as a rental/commercial use vehicle.
- Any damage which results from use of non-genuine parts of accessories or fuel, lubricant or fluid not specified by SYM.
- Any damage which results from modifications of the product.
- Any damage that results from the passage of time (natural fading of painted surface, shell peeling and other deterioration); Consumable replacement parts due to natural wears and tears such as spark plugs, drive chains, drive belts, air cleaner elements, brake pads, brake shoes, clutch disks, light bulbs, rubber parts, tube & tires and oils.
- Any damage due to improper parking, storage or transport.
- Any damage resulting from the passage of time including but not limited to natural fading, bubbling, oxidizing, chipping, cracking, peeling, tearing, rust, corrosion and other forms of deterioration.
- Any damage which results from repairs adjustment or maintenance operations performed by any person other than SYM distributors or the dealers
- Any damage which results from unavoidable natural disasters, fire, collision, theft, and second damages base in any other these occurrences.
- Any damage resulting from oils, smoke, chemical products, bird droppings, sea water, salt or other similar items.
- Incidental of additional expenses insured for making any claims such as those for towing, communications, hotel and meals as sell as any losses during maintenance period, such as lose of time loss of business and rental car expenses.
- Schedule maintenance and inspections fees.
- Batteries (original battery that comes with the scooter is covered for 1 month).
SYM scooters are only available through authorized dealers.
For a store near you, please check out our Dealer Locator page.
- The daily driven distance is too short.
- The bike is parked for too long time.
- Often operated under low speed.
- Components within electrical recharging system had failed.
- Overload or broken caused by private electrical modification.
- Poor battery quality.
- Poor light bulb quality, or inappropriate electrical watts supply.
- Plating layer have come off from the reflection surface, or lamp housing deteriorated.
- Poor commutator quality. (For AC lighting models)
- Insufficient battery power supply. (For DC lighting models)
- The coil of generator had failed, causing insufficient power supply.
Yes, you can find the Touch Up Paints from Scooterpaint.com